Without a doubt about customer care Representative – Hilo

Without a doubt about customer care Representative – Hilo

Business Description

Do you want joining a team that is exciting? Our company is hunting for individuals who look for an excellent job in a company savvy company, and a way to have lasting profession. Payday advances of Hawaii and Dollar Financial Group is searching for those who deliver exceptional customer support, and also have a desire to push boundaries. You can expect competitive pay, quarterly bonuses, advantages and a fast-paced workplace focused on developing leaders!

Payday Loans of Hawaii and Dollar Financial Group happens to be assisting individuals with their financial requirements for more than 25 years. Whether you may need a cash advance,|loan that is payday your check cashed, or just want to wire some funds, pay day loans of Hawaii and Dollar Financial Group will be here to last.

What now ??

In this part – you can expect to do all of it; sales, customer care, neighborhood marketing, collections, safety of one’s shop, as well as the list continues on… within our business, the brighter you shine, the greater amount of training, and individual development you’re getting. This will be a retail profession, not merely any ordinary task!!

Exactly what do we require?

You have actually retail experience with fast a paced environment.

You’ve got a phenomenal character and interaction design.

You will be super-organized and are also a nagging issue solver.

pride in every thing which you do, plus it shows.

You’ve got unquestionable integrity.

Why work with us?

We spend money on our employees, and provide substantial training, and development programs establishing you up for future success.

If we seem like a fit, and you’re ready to start out a career that is exciting an organization that fosters worker growth, use today!

Job Description

  • Regularly offer a top degree of customer support in a prompt and manner that is timely.
  • Preserve branch look and cleanliness.
  • Understanding of all check cashing procedures, check rates, and in a position to recognize forms of checks.
  • familiarity with all additional services and products and solutions and exactly how to cross sell them to your client.
  • Show effective spoken, written, and paying attention abilities.
  • Displays attitude that is positive change.
  • Handles and will pay away money in accordance with policy and procedure.
  • Guarantees consumer complaints are managed with a feeling of urgency, utilizing good judgment and customer service that is superior. Ensure all complaints are reported into the manager timely.
  • Know and adhere to all ongoing business policies and procedures.
  • Correctly utilize the aim of purchase system to cash checks, process loan transactions, sell products, and balance money cabinet.
  • Accurately account for all cash and equivalents that are negotiable after all policy and procedures.
  • Assist Manager within the collection process and prepare files for collections.
  • Stay glued to operational Security and LP policies according to business policy including all available and procedures that are closing.
  • Familiarity with the basic workplace duties and exactly how to correctly utilize all workplace gear.
  • Complete all paperwork timely and accurately.
  • Complete all the tasks as directed by the Supervisor.
  • Insures input that is accurate of information into company and merchant systems.
  • Insures complete conformity with all payday loans Wyoming Anti cash Laundering policy and procedures.


  • Past banking, retail or product sales experience
  • Client Service oriented
  • Power to multitask.
  • Good computer abilities.
  • Excellent social & interaction abilities.
  • Past money maneuvering or sales experience of any type an advantage.
  • Power to function a schedule that is flexible evenings and weekends

More Information

All your valuable information will be held private relating to EEO instructions.